Terms & Conditions
Upon release of payment and guarantee of booking, all visitors are submitting compliance to the following Terms & Conditions Policy. Should any doubt or dispute with said Terms & Conditions arise before booking, it is advised to contact us before placing your booking and submitting payment.
Walks of Italy, LLC and its affiliated entities, employees and agents act only as agent for the various independent suppliers that provide hotel accommodations, transportation, sightseeing, activities, or other services connected with these tours. Such services are subject to the terms and conditions of those suppliers. Walks of Italy, LLC and its respective employees neither own nor operate any person or entity which is to, or does, provide goods or services for these trips, tours and forms of transportation, and, as a result, do not maintain any control over the personnel, equipment, or operations of these suppliers, and assume no liability for and cannot be held liable for any personal injury, death, property damage, or other loss, accident, delay, inconvenience, or irregularity which may be occasioned by reason of (1) sickness, weather, strikes, hostilities, wars, terrorist acts, acts of nature, local laws or other such causes (2) any wrongful, negligent, willful, or unauthorized acts, defect, omissions or default on the part of any of the tour suppliers, or other employees or agents in performing these services, (3) any defect in or failure of any vehicle, equipment, instrument owned, operated or otherwise by any of these suppliers, or (4) any wrongful, willful, or negligent act or omissions on any part of any other party not under the direct supervision, control or ownership of Walks of Italy, LLC. All services and accommodations are subject to the laws and regulations of the country in which they are provided. Walks of Italy, LLC is not responsible for any baggage or personal effects of any individual participating in the tours or trips arranged by Walks of Italy, LLC. Individual travelers are responsible for purchasing a travel insurance policy, if desired, that will cover some of the expenses associated with the loss of luggage or personal effects.
Walks of Italy (WOI) accepts no liability for the foods or beverages consumed on its tours. While we do our best to accommodate clients with dietary restrictions, we cannot be held responsible for any food-related illnesses. WOI acts only as an agent in arranging tours, venue visits, and other services. Participant fully comprehends and accepts all of the risks associated with their participation in the tours.
Refunds on Unused Services
All Walksofitaly.com tours are sold as an entire package, hence we cannot refund a visitor for services that he/she has decided not to utilize.
We strongly recommend that you arrange travel insurance to cover cancellation due to unforeseen circumstances or those beyond your control. Also we recommend a medical and personal insurance to cover medical expenses and loss of baggage or personal belonging.
The terms & conditions is governed by U.S. law and in case of a dispute that we can not settle amicably, exclusive jurisdiction is conferred on the U.S. court.
Our tours prices are displayed in Euro currency and your credit card will be charged in U.S. Dollar currency. The exchange rate is set frequently by Walksofitaly.com to reflect the most fair exchange taking into account the current live rate. If you are interested in knowing your exact rate of exchange at the time of your purchase, please send us an email at [email protected]
Full Upfront Payment of Services
Walks of Italy cannot guarantee tours without full payment upfront. If a booking is placed for the price of €0 due to a bug on the current tour booking system, your reservation cannot be guaranteed. Please verify that the service(s) and cost(s) displayed in your shopping cart are correct before finalizing payment.
All pre-purchased entrance fees are non-refundable upon moment of successful completion of a booking on Walksofitaly.com. Refunds will only be granted in accordance with our cancellation policy. In the event that a change of date must be incurred or is requested by the visitor, we will assess each request on a case by case basis, depending on the policy of reusability of said tickets.
Delays on Group Tours
Upon confirmation of your service you will be contacted by a member of our travel planning team with a voucher that details meeting location and time. You are asked to arrive at the meeting point 10 minutes prior to the start of the tour. We cannot guarantee you will find our assistant or guide if you fail to arrive at the meeting point on time. In the event this occurs, Walks of Italy, LLC is not responsible for any claim of refund or even partial refund. We will do our best to accommodate you if you arrive late and the tour has already begun, however no refunds will be issued, in accordance with our cancellation policy, if you are unable to join us due to arrival after tour commencement.
Delays on Private Tours / Private Transfer Services
Upon confirmation of your service you will be contacted by a member of our travel planning team with a voucher that details pick up location and time. If you anticipate you will be delayed for any reason, it is your responsibility to contact the number listed in your voucher – Walks of Italy, LLC cannot guarantee that a rescheduled pick-up time or day will be possible at no additional charge.
If you have a coupon code or qualify for one of our discounts, they must be applied BEFORE purchase. Contact us for more information. Retrospective discounting will be assessed only at WOI's discretion.
Please ensure that all members of your party have a valid ID on them on the day of the visit. This is particularly important for guests who have qualified for a senior, student, or child reduction.